How to test your Syspro Communications Service

These are some basic tests you can use to check if Syspro's Communications Service is up and running.

1. Can you ping the Syspro server (provided the Syspro server responds to ICMP ping requests)?
    
2. Telnet to the server and port, then hit ENTER a few times, e.g.
   
   telnet example.com 1998
   
   If you get this:
   
   Connecting To example.com...Could not open connection to the host, on port 1998: Connection failed
   
   then you didn't get a connection at all. This could happen if you had the wrong port or IP address.
   
   However, if you got a clear screen, then when you hit ENTER the telnet session terminated, then you got a connection OK.
   "Actively refused" means that you got at least as far as a TCP Connect packet arriving at the named server.
    
3. From an elevated command prompt (i.e. run CMD as Administrator), run this command:
   
   netstat -ano | findstr 9999
   
   where 9999 is the process number or port number you are interested in.
   You should see your process and port listed.
    
4. Check the Event Log for any error messages: in the Event Viewer, look under Application and Services Logs / SYSPROCOMMS.